Terms Of Service
Terms of Service for Hong Kong Dafu Co., Limited: Sustainable Fashion, Clear Commitments
By accessing or using Hong Kong Dafu Co., Limited’s website, mobile app, or services (“Platform”), you agree to these Terms of Service (“Terms”). Please read them carefully. If you disagree, do not use our Platform.
1. Acceptance of Terms
By creating an account, placing an order, or interacting with our Platform, you confirm:
- You are at least 13 years old (or the age of majority in your jurisdiction).
- You agree to comply with all applicable laws while using our services.
- Updates to these Terms will apply automatically unless you opt out within 30 days of notification (via email or app alerts).
2. Account Responsibilities
- Accuracy: Provide true, current information when creating an account.
- Security: Protect your password and notify us immediately of unauthorized access.
- Prohibited Conduct:
- Do not use the Platform for illegal, harmful, or spammy activities.
- Do not reverse-engineer our technology (e.g., AR fitting tools, AI algorithms).
- Do not sell, sublicense, or transfer your account without permission.
3. Orders & Payments
- Order Acceptance: We reserve the right to refuse or cancel orders due to stock issues, payment errors, or suspected fraud.
- Payment Terms:
- All prices are in USD (or local currency) and subject to change.
- Charges apply for expedited shipping, customization (e.g., UrbanNomad Co-ords alterations), or gift wrapping.
- Failed payments may result in account suspension.
- Tax Compliance: You are responsible for applicable taxes, duties, or customs fees.
4. Products & Delivery
- Product Descriptions: We strive for accuracy, but errors may occur. We reserve the right to correct product details.
- Sustainability Practices:
- Orders may be delayed to prioritize eco-friendly production methods (e.g., Zero-Waste Hub batches).
- Damaged items will be repaired, upcycled, or replaced per our Sustainability Promise.
- Delivery Delays: We are not liable for delays caused by natural disasters, strikes, or force majeure.
5. Returns & Refunds
- Policy Overview: Follow our Shipping & Returns Guidelines, including the 14-day refund window and eco-friendly return process.
- Exceptions:
- Customized or pre-order items (e.g., SolarGlow Dresses) are non-returnable unless defective.
- Final sale items (marked “Non-Refundable”) cannot be returned.
- Fraudulent Returns: Accounts suspected of abuse will be suspended, and refunds denied.
6. Intellectual Property
- Ownership: All content (text, images, logos, AI tech) is owned by Hong Kong Dafu Co., Limited or licensors.
- User-Generated Content: By posting reviews, UGC, or social media content tagged #Hong Kong Dafu Co., Limited, you grant us a non-exclusive license to use it.
- Prohibited Use: Do not copy, sell, or distribute our designs without written permission.
7. Disclaimer of Warranties
- As Is Basis: Products and services are provided “as is,” with no implied warranties of merchantability or fitness.
- Limitations: We are not liable for indirect damages (e.g., loss of profits, data) arising from Platform use.
8. Termination
We may suspend or terminate your account for:
- Violating these Terms or our Code of Conduct.
- Suspected fraud, chargebacks, or misuse of discounts.
- Non-payment of outstanding balances.
9. Governing Law & Disputes
- Jurisdiction: Governed by the laws of the State of New York, excluding conflict-of-law principles.
- Dispute Resolution: Most disputes will be resolved via mediation or arbitration in the State of New York.
10. Modifications
We may update these Terms at any time. Continued use of the Platform after changes constitutes acceptance.
11. Contact Us
For questions:
- Email: [email protected]
- Mail: Legal Department, Room 602, 6/F, Kai Yu Commercial Building, 2C Argyle Street, Mongkok, Hong Kong
Sustainability Pledge: By agreeing to these Terms, you support our mission to merge fashion with planetary responsibility. Together, we’re redefining e-commerce for good.